SmartReno is the leading resource to help people find qualified and available contractors to complete their renovation project. Users simply describe their project and then get matched to several of the best service providers in their region. They can compare quotes, save time and money, and make the right decision. For service providers, they get qualified potential clients based on their expertise and criteria, saving them on marketing efforts and spent.
The challenge was to create a CRM system to automate process working with clients. It should allow to manage every step of the sale process – from qualification to invoicing, store data of every customer and automatically perform workflow rules and actions. Also, we were challenged to create a new Landing Page for SmartReno company, representing their business model and providing customers a handy way to know the company and create a request for renovation.
We should make a fully custom system that helps to increase the loyalty level of clients and would be integrated into the current operating system. After analyzing was decided to make a PHP-based system and additional landing-page for new customers. From the first steps, we should implement total integration with the existing system.
Custom CRM allows to automate many processes in the company and decrease the time of manual work;
The system was integrated into other IT system of the company;
We made sure that data can be accessed only by authorized users.
We have implemented the project ProCRM, a part of a big system, which allows contractors efficiently manage their jobs – it contains all the needed information for every project and helps to automate the process of accepting offers, proceed with the project and keep track of completed projects. We developed this web application using PHP and Yii Framework. It’s multilingual, has a user-friendly responsive UI with lots of AJAX. The design is based on the Bootstrap theme. For Landing Page, we developed frontend and backend, which was completely rewritten on Yii 2.0 with a new design.
“They took a unique interest in our business needs, offered useful suggestions and put in a consistent effort to make our product better. Project management was very impressive throughout the entire process. The communication was on point, and our deadlines were always met.”